TMALL PARTNER AGENCY
GROW YOUR BUSINESS WITH CHINA'S LEADING E-COMMERCE PLATFORM
We register, design and manage your flagship store on Tmall. Tmall offers a range of promotional and marketing tools, including search engine optimization, digital marketing campaigns, and participation in popular shopping festivals like Singles Day (11.11). These tools enable businesses to enhance their visibility and drive sales effectively.
Insights into Customer Behavior: Tmall equips businesses with valuable insights into consumer behaviour, such as shopping patterns and preferences. This information empowers brands to tailor their marketing strategies and product offerings to effectively meet customer needs.
KOL, e-reputation, Banner ads, we have experts for each of these promotional strategies.
OUR ECOMMERCE CASE STUDIES FOR CHINA
Here are some businesses that worked with us to set up their online presence in China with a strong e-commerce strategy.
Lyfen Dragon Campaign Results
Brand Building Results
DRAGON PALACE Results:
TOTAL VIEWS OVER 3,900,000+
FANS OVER 1,000,000+
TOTAL VIEWS OF VIDEO 4,000,000+ EXPOSURE
KOL VIDEO 21,000,000+
TMALL STORE TURNOVER $2,877,573 USD 1 MO.
TMALL SALES $1,438,786 USD 1ST WEEK
GROWTH RATE OF +966%
ATTRACT + 200 000 NEW CUSTOMERS
We'd love to learn more about your project and how we can help gain access to millions of new customers - Contact us today!
MORE ABOUT OUR TMALL SERVICES
REGISTER ON TMALL AN OPEN YOUR FLAGSHIP STORE
Let us help you with registering on Tmall. We will check if your answers to Tmall requirements and find alternatives if you don't. If your brand is allowed to be on Tmall we will take care of registering it and create a store that not only tells about your brands but also makes sure the design and UX are localized for Chinese consumers. Our goals: Make sure you have the highest conversion rate possible.
CUSTOMER SERVICE AND STORE MANAGEMENT
Tmall has well-established policies that protect both sellers and buyers, ensuring a smooth transaction process. Additionally, the platform offers customer service support to assist with inquiries and resolve disputes, further enhancing the overall shopping experience. Customizable Brand Storefront: Businesses on Tmall have the flexibility to customize their online storefronts, providing an opportunity to differentiate their brand and deliver a unique shopping experience to customers.
Selling online in China can be a challenge if your brand is unknown. To help you increase your conversion and ROI we help you with branding and storytelling. Remember that in China branding is everything, you may be the best in your field if no one is saying it then you are no one. Level up your game with an Omni-Channel marketing strategy. Enhances Brand Recognition: Tmall is renowned for hosting reputable local and international brands. By establishing a presence on Tmall or Tmall Global, your brand gains credibility and visibility among Chinese consumers, elevating its reputation.
TMALL - FAQ
WHAT IS TMALL?
Tmall is the biggest B2C (business-to-consumer) platform in China. It was launched by Alibaba in 2010 and is the number one online sales platform in China. This e-commerce platform operates in Mainland China, Hong Kong, Macao, and Taiwan. Tmall.com enables brands to sell their products and services directly to consumers in China. Nonetheless, one of the main differences between Taobao and Tmall is that in the second, vendors have to be approved in order to set up a store in the marketplace. Due to its business policy, Tmall ensures authentic and premium quality products to its consumers.
WHAT IS THE DIFFERENCE BETWEEN JD AND TMALL?
As of 2021, the main differences between Tmall and JD have mainly vanished. Whether it comes to registration fees or difficulties registering your brand, both eCommerce platforms are rather similar. JD used to have a bigger focus on electronics but just like Tmall, the app is now home to thousands of brands selling FMCG. The biggest difference between these two apps as of today is the number of users which is higher for Tmall.
HOW DO CHINESE BUY ON MY E-COMMERCE WEBSITE OR TMALL?
Reliable Logistics and Payment Infrastructure: Tmall operates within the Alibaba ecosystem, which encompasses Alibaba's logistics network (Cainiao) and payment system (Alipay). This integration ensures a seamless and trustworthy shopping experience for consumers, while providing sellers with a reliable and efficient process for managing their operations.
WHAT IS A TMALL PARTNER?
Tmall Partner (TP) refers to third-party companies that provide services such as marketing, logistics, IP protection, technology development, content localization, and more to sellers on Alibaba’s e-commerce platforms in China. Gain access to a Large Customer Base: Tmall, one of China's largest online retail marketplaces for business-to-consumer (B2C) transactions, grants retailers access to a massive customer base comprising millions of active users. This presents a significant opportunity for foreign companies to enter the lucrative Chinese market without the need for a physical presence.
WHAT ARE SOME ALTERNATIVES LIKE TAOBAO?
I HAVE A SMALL BRAND, CAN I SELL ON TMALL?
The answer is probably not, but don’t give up because there are plenty of better and cheaper options out there for you. Tmall is an elite Chinese e-Commerce company with a reputation of quality and reliability to uphold so its requirements are strict as well as fees pretty high.
WHAT ARE THE ALTERNATIVES TO TMALL?
There is a bunch and with a good marketing strategy, you can succeed on each of them without spending the millions you would spend on Tmall. For instance, Pinduoduo is now the biggest e-commerce platform in China but the requirements to get in as well as the fees are a lot more affordable for small to mid-size companies that wish to enter the Chinese market. If you are in Cosmetics, Xiaohongshu is the place to be with 80% of its user being women from 1st and et2nd tiers city and a taste for high-end products.
Vip, Kaola, Taobao, WeChat are also good alternatives to Tmall, the choice of platform will depend on your project, goals, and budget.
WHAT IS CROSS BORDER ECOMMERCE?
Cross-border e-commerce in China is fascinating because it allows international companies to sell their products, such as clothes and electronics; at preferential duty rates to Chinese consumers. They are able to do this through platforms like Tmall Global or Kaola without having a license for operating business within the country itself.